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This position will serve as the on-site representative for the team managing the contingent workforce of our Fortune 500 customer. A successful candidate will work in close cooperation (i.e., co-located) with our customer’s procurement department.
Responsibilities
- Work on-site at Fortune 500 software company
- Distribution of contingent labor requisitions to approved suppliers (through ERP software)
- Validation of supplier candidate submissions, coordination of customer review of candidates, management of interview process
- Work closely with our offsite customer service organization for client help desk issue management and program workflow management
- On-boarding, off-boarding assignments
- Level one customer support with requisition and assignment processes
Qualifications
- 2+ years on-site account management for contingent labor or services consulting firm
- Experience with Microsoft Office and internet application use
- Demonstrated experience working with senior managers to execute projects.
- Understanding of customer service reporting and metrics
- Must be highly organized and detail oriented
- Ability to communicate clearly, concisely and persuasively
- Must be creative and resourceful, highly motivated critical thinker
- Team-oriented, strong relationship building and influencing skills
- Enthusiastic, hard working and highly productive…while having fun!
- Thrive in a fast-paced environment where customer focus is paramount
Additional Details
- Work location will be in Rocklin, CA
- Start date in June (this is our target)
- Some driving to Redwood Shores, CA will be required (between one and three times per month estimated)
- Project initiation will require three-four weeks in San Mateo, at our office learning the software, process and account
Please send resume to careers@provade.com with "On-Site Customer Representative" in the subject: line.
PRINCIPALS ONLY—NO AGENCIES ACCEPTED
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